Signing In

Upon Signing In, you will see a greeting: “Welcome (your name)”. The interface will also display icons for your Recent Collections with an option to See All.

YOUR User Menu is located at the bottom left of the Creator underneath the top right of navigation menu. It contains useful navigation buttons for returning to the dashboard, updating your user profile, will show a grey profile icon with a down arrow. (This can be changed to a profile image.) Clicking this icon shows your name and associated e-mail address and gives the option to view your User Profile. The dropdown also includes options for accessing this knowledge base, reaching our support team, and signing out of your current branch.

Your dashboard is the first page you see when signing into your branch. It contains information about the current team and collection selected, including your name, profile image, collection selected, your role on the team, all other team members, and basic details about the collection you’re in.

User Profile

Your User Profile contains all your personal information in the Creator, including your first and last name, job title, and user profile image. First and last name are required, but each field is editable.

To upload a profile image, hover over and click the default gray avatar and click “Update Icon.” with a blue camera icon in the center. In the resulting popup window, click “Select “Choose File.” This will allow you to select an image from your device to upload as your profile image. After an image is selected, you can edit the size and positioning of the image by clicking and dragging the image to move it or using any of the slider underneath the image buttons on the dotted border to adjust its size. Once you’ve got the image sized and positioned how you like it, click the “Upload” “Save Icon” button at the bottom right.

Session Alerts Log

The Session Alerts Log documents any errors that may have occurred during your session. This is useful for troubleshooting issues and for documentation if you need to contact our support team about any particular error you’re receivingYou will be taken back to the User Profile where you will now see your uploaded photo.

Creator Knowledge Base

The Creator Knowledge Base is the document you are currently reading. To get here from the Creator, simply click on the user menu and the bottom left and select “Creator Knowl. Knowledge Base.”

Help/Support Requests

The Help/Support Requests button links directly to Capillary’s customer support service desk. From there, you can ask our support team for help with your issue, report a bug, or suggest a new feature or improvement to the Creator.

Sign Out

If you’d like to sign out of your branch for any reason, simply click the sign out button in the user menu. Signing out will automatically take you back to the branch sign in page.